Shipping & Return Policy

Calgary Pickups:

Please email rowan@larchlife.com to arrange a pickup in NW Calgary (Tuscany area) and to receive the checkout code to zero out the shipping cost.

Shipping & Handling:

We know how important quick turn-around times are, so orders are processed and shipped out in 1 to 2 business days.

Orders over $200 CAD (before tax) within Canada qualify for free shipping. Flat rate of $15 for shipping orders under $200. Some exclusions may apply. 

Shipment pricing to the USA is calculated based on weight. ($20 for 0-5lb, $30 for 5-10lb, $40 for 10-15lb (prices are in CAD, so will be ~$15, $22, $30 USD).

Returns & Exchanges:

Larch Life addresses returns on a case-by-case basis. Returned inventory in the US alone creates over 15 million tons of carbon dioxide emissions annually. If there are issues with products, please don't hesitate to email us at support@larchlife.com. If the tracking number status is delivered, we unfortunately won't be able to cover stolen or misplaced packages. Thank you for for participating in our eco-friendly journey!